Policy Hub

PureRadiance Skincare Policy Hub Privacy Terms Refunds Shipping The Policy Hub The fine print, in plain sight. Everything that governs your relationship with PureRadiance Skincare: how we handle your data, the terms you agree to, how your order reaches you, and exactly how refunds work. Written to be read, not skipped past. Last reviewed October 19, 2026 4 policies 01 Privacy Policy What we collect, why we collect it, and the controls you have over your information. Written to be read once, not skimmed forever. Read the policy 02 Terms of Service The agreement that governs your account, your orders, and your use of our site. Plain language first, detail underneath. Read the policy 03 Refund Policy Exactly how returns, exchanges, and refunds work on skincare orders: the window, the conditions, and how quickly your money comes back. Read the policy 04 Shipping Policy How and when your order reaches you: processing times, free worldwide shipping, tracking, and what happens if a parcel goes astray. Read the policy Not sure where to start? Most questions are about getting money back or managing personal data. Jump straight to the answer that matters to you. Start a return Manage my data PureRadiance Skincare Radiance you can trust, in writing. Every policy that governs your account, written to be read. Customer Protection Refund Policy Start a Return Request My Data Legal Privacy Policy Terms of Service Shipping Policy Policy Hub Contact: AerosAntPilot@duck.com 6919 Garfield Street, Port Orchard, Washington 98366 © 2026 PureRadiance Skincare. All rights reserved. Last reviewed October 19, 2026

Privacy Policy

PureRadiance Skincare

Policy HubPrivacyTermsRefundsShipping

Policy Hub

01 / Policy

Privacy Policy

What we collect, why we collect it, and the controls you have over your information. Written to be read once, not skimmed forever.

Last updated

October 19, 2026

Applies to

All PureRadiance Skincare users

Reading time

About 6 minutes

In short

We collect only what we need to serve you.
We never sell your personal data.
You can access, export, or delete your data at any time.

Contents

Information we collect

We collect the details you give us, plus basic technical data from your device.

When you create an account, place an order, or contact us, we collect the information you provide: your name, email address, billing and shipping details, and the contents of your messages to us. If you make a purchase, payment is handled by our payment provider, and we receive only a confirmation reference rather than your full card number.

We also collect limited technical information automatically when you use PureRadiance Skincare, such as your IP address, browser type, device type, and the pages you visit. This helps us keep the service secure and understand how it is used.

How we use your information

We use your information to run the service, fulfil orders, and keep you informed.

We use your information to create and manage your account, process and deliver your orders, respond to your questions, and provide customer support. We also use it to send service messages such as order confirmations, receipts, and important notices about your account.

With your consent, we may send you updates about new products, routines, or offers. You can opt out of these at any time using the unsubscribe link in any marketing email, and opting out will never affect your service messages.

Sharing and disclosure

We never sell your personal data, and we share it only with partners who help us operate.

We do not sell your personal information. We share it only with service providers that help us run PureRadiance Skincare, such as payment processors, shipping carriers, hosting providers, and email delivery services, and only to the extent those providers need it to perform their work for us.

We may also disclose information where we are required to by law, to enforce our agreements, or to protect the rights, safety, and property of our customers or the public.

Cookies and tracking

We use cookies to keep you signed in and to understand how the site performs.

PureRadiance Skincare uses cookies and similar technologies to keep you signed in, remember your preferences, keep your cart intact, and measure how the site performs. Strictly necessary cookies are required for the service to function and cannot be turned off.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

Data retention

We keep your data only as long as we need it for the purposes described here.

We retain your personal information for as long as your account is active, and for a reasonable period afterwards to meet legal, accounting, and reporting requirements. When information is no longer needed, we delete or anonymise it.

Where you ask us to delete your account, we remove your personal information except where we are required to keep specific records, such as order and tax records, by law.

Your rights and choices

You can access, correct, export, or delete your data at any time.

You have the right to access the personal information we hold about you, to ask us to correct anything inaccurate, to request a portable copy, and to ask us to delete your data. You can exercise any of these rights by writing to AerosAntPilot@duck.com.

Depending on where you live, you may have additional rights under local privacy law. We will not discriminate against you for exercising any of them.

Security

We protect your data with reasonable technical and organisational safeguards.

We use industry-standard measures to protect your information, including encryption in transit, access controls, and regular reviews of our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If we become aware of a breach affecting your personal information, we will notify you and the relevant authorities as required by law.

Children's privacy

PureRadiance Skincare is not intended for children under 16.

PureRadiance Skincare is not directed at children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to this policy

If this policy changes, we update the date and tell you about anything material.

We may update this Privacy Policy from time to time. When we do, we revise the date shown at the top of the page. If we make a change that materially affects your rights, we will notify you by email or through a prominent notice on PureRadiance Skincare before the change takes effect.

Contact us

Still have a question? A real person will answer it.

If anything here is unclear, or you would like to exercise a right described in this policy, you can reach us at AerosAntPilot@duck.com, or by post at PureRadiance Skincare, 6919 Garfield Street, Port Orchard, Washington 98366. We aim to reply within five business days.

For formal notices, please include your full name, the email address on your account, and a clear description of your request so we can route it to the right team.

Questions about the Privacy Policy? Our team is happy to walk you through it.

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PureRadiance Skincare

Radiance you can trust, in writing. Every policy that governs your account, written to be read.

Customer Protection

Legal

Contact

AerosAntPilot@duck.com
Pure Radiance-Skincare
6919 Garfield Street, Port Orchard, Washington 98366

Last reviewed October 19, 2026